Delivered with care, anywhere in New Zealand.

Every Flying Cakery cake is baked fresh and carefully packed to arrive beautifully, no matter where you are in New Zealand.

How We Pack Your Cake

Every cake is packed using a method we've spent considerable time developing and testing, designed specifically for New Zealand courier delivery. We won't give away all our secrets, but we will promise this: your cake is built and packed to travel.

As with any fresh cake sent via courier, some cosmetic changes during transit, such as condensation or small surface imperfections, are part of the journey and won't affect the flavour or quality you're getting.

Shipping

• Delivery timeframe: 1–2 business days from dispatch
• Order cut-off: Orders must be placed at least 2 days before your required delivery date, 3 days for rural
• Dispatch days: Monday to Thursday only, to avoid weekend delays
• Tracking: You'll receive a tracking link via email once your order is on its way

Please ensure someone is available to receive the delivery. Cakes should not be left unattended in warm conditions for extended periods.

Cake Care

• Storage: Refrigerate and consume within 3 days of delivery
• Before serving: Remove from the fridge at least 60 minutes before serving, this is when the flavour and texture are at their absolute best
• Freezing: Leftovers can be frozen in an airtight container for up to 3 months

Please Note

Because our cakes are a fresh food product made to order and shipped via courier, we are unable to offer refunds or replacements for cosmetic changes that may occur as part of the journey. If you have a genuine concern about your order, please contact us within 24 hours of delivery with a photo and we'll do our best to help.

Questions?

We're here to help. Reach out via our Contact page and we'll get back to you as soon as possible.